Name: AI Should Empower, Not Replace. Here’s What That Looks Like.
Uploaded: 2025-05-07T15:00:07.000Z
Duration: 22
Description: In an industry obsessed with cutting costs, Carissa Rollins is focused on something different: freeing people up to do better work. At Illumina, she’s not using...

In an industry obsessed with cutting costs, Carissa Rollins is focused on something different: freeing people up to do better work. At Illumina, she’s not using AI to replace jobs; she’s using it to eliminate outdated, burdensome processes that waste talent and slow down impact. For Carissa, operational efficiency isn’t about doing more with less. It’s about giving smart people the space to solve real problems and serve patients more meaningfully.

In this episode of Inspiring Women with Laurie McGraw, Carissa joins Laurie McGraw to talk about how AI can be applied with intention, how tech leaders can drive human-centered transformation, and why eliminating inefficiency is only the first step.

Check out the full conversation to hear how she’s rethinking what progress in healthcare should actually look like.

This episode of Inspiring Women with Laurie McGraw was recorded at the WBL Summit, a leadership, networking, and professional development conference for WBL members that takes place each spring.

WBL is a network of 1500+ senior executive women in healthcare who convene to share ideas, make valuable connections, and solve business challenges. WBL’s mission is to connect and support our members in advancing their careers and impact on our industry.

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