What Drives a Leader to Fix a Broken System?

What Drives a Leader to Fix a Broken System?

At just 12 years old, Karen Lynch lost her mother to suicide. A decade later, she lost her aunt—the woman who raised her. In this raw moment, Karen recounts sitting at her aunt’s hospital bedside, overwhelmed and unprepared, unable to understand what the doctors were saying. That experience became a turning point. It wasn’t ambition that led Karen to the top of a Fortune 5 company—it was loss. It was lived experience inside a broken system.

In this episode of Inspiring Women with Laurie McGraw, Karen shares how personal grief shaped her professional mission and why she made it her life’s work to create a healthcare system that actually works for the people inside it.

Check out the full conversation to hear how she turned pain into purpose, and why she believes patient-centered care isn’t a buzzword—it’s a responsibility.

Listen to this week’s episode now.

This episode of Inspiring Women with Laurie McGraw was recorded at the WBL Summit, a leadership, networking, and professional development conference for WBL members that takes place each spring.

WBL is a network of 1500+ senior executive women in healthcare who convene to share ideas, make valuable connections, and solve business challenges. WBL’s mission is to connect and support our members in advancing their careers and impact on our industry.

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