In her conversation with Laurie McGraw, Dr. Amy explained why the 75% workforce statistic matters less than the one nobody talks about. "It's not just 75% of the healthcare workforce that are women, but the vast majority of the CEOs for healthcare in each family are women. Decision makers are women."
Think about your own life. Who schedules the appointments? Who researches the specialists? Who manages the prescriptions and coordinates between providers? In most families, it's women juggling healthcare for kids, aging parents, and themselves while also working full-time.
Yet healthcare systems are designed by rooms full of men who've never experienced that cognitive load.
"Just think of all the stuff, the rigmarole you go through today to get care that we put between patients and people who can help them," Dr. Amy told Laurie. "Part of our design thinking approach that appeals to these busy moms is how can we start taking layers out and simplifying and making the right thing the easy thing."
Here's what stops that from happening: "If it's just boys in the room, they may or may not be as focused on having the key voices of the people we're serving."
This isn't about diversity for diversity's sake. It's about building healthcare systems that actually work for the people using them. When women hold only 20% of healthcare leadership positions but make the majority of healthcare decisions for families, that gap isn't just unfair—it's bad design.
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