At ViVE this year, I sat down with Sandra Johnson, SVP of Client Services at CliniComp for a thoughtful conversation on the evolving role of Clinical Decision Support (CDS) and AI in healthcare.
We dig into one of the biggest ongoing challenges - alert fatigue - and why simply adding more intelligence isn’t the answer. Sandra shares a powerful perspective on the need for flexible, thoughtful architecture that supports the underlying logic of CDS, recognizing that every clinician, system, and workflow has different needs and expectations.
We also explore how AI, including ambient listening, is beginning to reshape how insights are delivered, and what it will take to make these tools truly useful (not overwhelming) in real-world care settings.
Grab your cup of tea. If you care about building smarter, more human-centered health tech, this conversation is for you!