Bryony Winn graduated from Oxford just after the banks crashed, applied for 102 jobs and got one offer. Today she is CEO of BAYADA Home Health Care, a $2.2 billion organization with 44,000 employees, and the first leader from outside the founding family in its 50-year history.
In this episode of Inspiring Women, Laurie McGraw talks with Bryony about growing up in Zimbabwe, becoming a partner at McKinsey, running health plan operations at Blue Cross Blue Shield of North Carolina and Carelon Health, and why the founder of BAYADA asked her for a 50-year plan.
WHAT YOU'LL LEARN
- How growing up in Zimbabwe shaped the way she sees healthcare
- The McKinsey value she still leads by: the obligation to dissent
- Why she felt she had to know the data better than anyone else
- What consulting doesn't teach you about leading 11,000 people
- How she helped fix a claims mess after the pandemic
- Why partners matter as much as mentors
- The questions she asked before taking the BAYADA job
- Why 11,000 people a day turning 85 changes home care
- Her goal: serving one million clients a year
CHAPTERS
0:00 Introduction
0:49 Moving house with three kids
1:55 Growing up in Zimbabwe
3:47 102 job applications, one offer
5:09 The obligation to dissent
6:44 Why she over-prepared
8:00 From consulting to running operations
9:13 It takes a village: leading 11,000 people
10:11 Learning what she didn't know
12:03 Fixing claims after the pandemic
13:31 Partners, not just mentors
15:16 BAYADA's first CEO from outside the family
16:42 The 50-year plan
17:48 BAYADA today: 250,000 clients a year
20:54 11,000 people a day are turning 85
22:20 From individual care to population health
24:39 The vision: one million clients a year
25:43 What she expects of herself
ABOUT THE GUEST
Bryony Winn is the Chief Executive Officer of BAYADA Home Health Care. She was previously President of Carelon Health at Elevance Health, held senior roles at Blue Cross Blue Shield of North Carolina, and was a partner at McKinsey. She grew up in Zimbabwe and is a Rhodes Scholar.
ABOUT THE SHOW
Inspiring Women is hosted by Laurie McGraw. Each episode features women leaders in health, science and business sharing how they built their careers and what they learned along the way.