Dr. Sterling shares how organizations are refocusing on the patient experience, ensuring that new technologies—especially AI—are designed to better engage and support patients throughout their care journey. He also highlights the launch of the Patient AI Collaborative™, aimed at advancing responsible, patient-centered AI for engagement.
On health equity, Dr. Sterling points to AI bias as a critical challenge. As AI becomes more embedded in care delivery, addressing bias in algorithms and data is essential to ensure fair, equitable outcomes for all patients.
Tune in for an insightful conversation on patient-centered innovation and the future of AI in healthcare from the HIMSS conference floor.