Heard in the Halls at HIMSS: Michelle Lichte on AI, Cybersecurity & Advancing Health Equity
HITea With GraceMarch 27, 2026

Heard in the Halls at HIMSS: Michelle Lichte on AI, Cybersecurity & Advancing Health Equity

In this episode of Heard in the Halls at HIMSS, we speak with Michelle Lichte, Chief Client Success Officer at Pivot Point Consulting, about the biggest trends shaping healthcare today.

Michelle highlights AI as the dominant buzzword at the conference, raising important questions about its impact—how it can help, where it may hinder, and whether it risks reducing critical thinking. She also underscores the importance of understanding and effectively using data, alongside growing concerns around cybersecurity. Additionally, she points to virtual care as a key trend, particularly for improving access in rural communities.

On health equity, Michelle emphasizes the need to ensure every population is treated equally—with access to the same data and the ability to make the best possible care decisions. Her focus is clear: no one should be left behind. She also calls out the importance of continuing to prioritize women’s health and pushing meaningful progress forward.

Tune in for a thoughtful and wide-ranging conversation from the HIMSS conference floor.