Ryne shares how new legislation and industry shifts are driving healthcare organizations to invest more resources into improving the patient financial experience. As billing becomes a bigger part of the patient journey, there’s increasing focus on making processes more transparent, flexible, and user-friendly.
When it comes to health equity, Ryne emphasizes a fundamental truth: healthcare doesn’t have a single demographic—everyone is a patient. He highlights the importance of designing payment experiences that are accessible and fair, moving beyond a one-size-fits-all approach to better meet the diverse needs of patients.
Tune in for a practical and timely conversation from the HIMSS conference floor.