Faces of Digital Health

Faces of Digital Health

Faces of Digital Health is a healthcare podcast about digital health technology, solutions, and innovations in practice, presented through real healthcare systems and the people behind them. The show looks into how different countries adopt digital health, what barriers they face, and why similar approaches succeed in some places but not others.
Episodes feature clinicians, patients, entrepreneurs, and health system leaders sharing their practical experience. The focus is on digital health trends, practical digital health, and actionable insights for anyone curious about how digital health works in practice.

Agentic Patient 7: How to Use AI as a Caregiver — Without Letting It Diagnose | Pratik Desai
Faces of Digital HealthJune 19, 202600:46:50

Agentic Patient 7: How to Use AI as a Caregiver — Without Letting It Diagnose | Pratik Desai

AI couldn't cure his mother's stage 4 cancer. It caught three near-fatal errors, found a same-day appointment, and helped her leave on her own terms. When Pratik Desai's mother was diagnosed with stage four duodenal adenocarcinoma — a rare cancer with roughly 3,000 US cases a year — she was nearly discharged without an oncology appointment. Over the next 76 days, Desai used AI at her bedside, from...

We're Overestimating Medical AI — and Underestimating the Harm (Jessica Morley, Yale)
Faces of Digital HealthJune 09, 202600:58:28

We're Overestimating Medical AI — and Underestimating the Harm (Jessica Morley, Yale)

AI ethicist Jess Morley: these chatbots are giving medical advice — so regulate them as medical devices. Part of The Agentic Patient, a Faces of Digital Health series on how patients actually use AI — which tools, which prompts, which safeguards. In this episode, host Tjaša Zajc sits down with Dr Jess Morley, Associate Research Scientist at the Yale Digital Ethics Center and a former AI subject-ma...

Healthcare AI Policy in 2026: Only 7 of 38 OECD Countries Have an AI Strategy
Faces of Digital HealthJune 03, 202600:13:39

Healthcare AI Policy in 2026: Only 7 of 38 OECD Countries Have an AI Strategy

98% of patients welcome AI in their care — and still want a human in charge. That tension ran through the OECD and Spanish Ministry of Health conference on scaling AI in health (Madrid, late May 2026), and it frames this episode of Faces of Digital Health. Out of 38 OECD countries, only seven have a formal AI strategy and just over a tenth run workforce upskilling programmes — the ambition is outr...

Doctors are using ChatGPT in clinic and not all care about privacy (Health.Tech 2026)
Faces of Digital HealthMay 26, 202600:42:40

Doctors are using ChatGPT in clinic and not all care about privacy (Health.Tech 2026)

Doctors are using ChatGPT in clinic right now — and some of them don't care about privacy. Three operators on what that means for healthcare AI. Recorded live at health.tech in Basel, this panel from Faces of Digital Health unpacks the convergence reshaping clinical software: ambient AI scribes, agentic AI in healthcare, on-device LLMs, and the regulatory drag (MDR, EU AI Act, EHDS) that is wideni...

Aashima Gupta (Google Cloud): "Healthcare doesn't lack vision. It lacks courage."
Faces of Digital HealthMay 19, 202600:32:36

Aashima Gupta (Google Cloud): "Healthcare doesn't lack vision. It lacks courage."

Most conversations about agentic AI in healthcare get stuck on capability. This one is about the gap between capability and deployment — and what closes it. Aashima Gupta, Global Director of Healthcare Strategy and Solutions at Google Cloud, argues that healthcare's bottleneck isn't vision; it's courage. The processes are documented poorly or not at all, AI fluency programs reach a fraction of emp...

I Used AI for My Chronic Illness for a Year. Here's What Went Wrong. (Tjasa Zajc, Agentic Patient)
Faces of Digital HealthMay 14, 202600:33:21

I Used AI for My Chronic Illness for a Year. Here's What Went Wrong. (Tjasa Zajc, Agentic Patient)

The Agentic Patient is here — and most healthcare systems don't have a plan for it. In this special reverse-role episode of Faces of Digital Health, Eric Sutherland interviews host Tjaša Zajc about what a year of using AI through her own chronic illness has actually taught her about patients, doctors, and the future of healthcare AI. 200 million people will ask ChatGPT a health question this week....

The Agentic Patient 4: Finding Insurance and Red Team Analysis
Faces of Digital HealthMay 06, 202600:52:26

The Agentic Patient 4: Finding Insurance and Red Team Analysis

When Demetri Giannikopoulos was diagnosed with multiple sclerosis, his community neurologist handed him a sheet with fifty medication options and told him to pick one. That was a long time ago. Today he's the Chief Innovation Officer at RadAI, overseeing how artificial intelligence gets deployed in radiology across US health systems — and he's spent two decades learning how to navigate a healthcar...

The Agentic Patient 3: When ChatGPT from Parents Meets Clinical AI Decision Support Systems
Faces of Digital HealthMay 05, 202600:26:51

The Agentic Patient 3: When ChatGPT from Parents Meets Clinical AI Decision Support Systems

Diana Ferro works at a major pediatric hospital in Italy, working on AI infrastructure, rare diseases, and — importantly — the International Alliance of Pediatric Centers on AI. Unlike the patient voices earlier in the Agentic Patient series, she sits on the other side of the consulting-room door. Her concerns are sharper, more specific, and more uncomfortable. She is not against patient AI use. S...

The Agentic Patient 2: One Tool, One Job - Cancer management AI toolset
Faces of Digital HealthApril 30, 202600:43:26

The Agentic Patient 2: One Tool, One Job - Cancer management AI toolset

Russ was diagnosed with bowel cancer in late 2021 and simultaneously with smoldering myeloma, aged 40. The smoldering myeloma has been inactive; the bowel cancer has progressed through multiple surgeries (bowel, liver, lung) and is now stage 4, on active chemotherapy. He runs AI for the business he works for, so his day job is adjacent to the technology. He blogs publicly about his disease at fcan...