Season 2

Most technology implementations in healthcare fail in the same place: the moment after go-live, when clinicians are supposed to just know how to use the system. Dr. Stephanie Lahr, Chief Medical Officer at uPerform, spent years watching that happen from the inside — as a physician, as a CIO, as a CMIO — before deciding to fix it. uPerform is a just-in-time learning platform built for health system...

Value-based care has a transparency problem. Payers have their number. Providers have their number. Nobody can agree on what truth is — and that disagreement is quietly costing providers money they should be reinvesting in their communities, their staff, and their patients. Rachael Jones, CEO of Syntax Health, a Lightbeam Health Company, spent 25 years in healthcare — starting in a hospital in Pat...

America's healthcare system has been claiming to put patients first for decades. Miriam Paramore, founder and CEO of RX Utility, has spent 42 years in health IT watching that claim go unmet — and she built her company to fix the part where patients get hurt most: what they pay out of pocket at the pharmacy. The math is stark. Employers pay the negotiated net price on medications after rebates. Con...

In December 2024, a Guidehealth customer needed blood pressure readings from thousands of seniors — fast. Over 200 people making calls for 20 straight days was the traditional answer. Guidehealth deployed an AI voice concierge instead. It collected over 2,000 readings in days, and about 15% came back elevated — undiagnosed hypertension cases that needed escalation. That was the proof of concept. N...

The NIH issued a policy encouraging the inclusion of women in clinical research in 1986. It took until 2016 — 30 years — for sex to be formally accepted as a biological variable. Camille McWhirter, VP of Clinical Trials, Real World Data, and Cancer Registry at Omega Healthcare, has been in and around clinical research for over 20 years and considers that gap one of the most consequential data prob...

We're almost 60 episodes in and I haven't really introduced myself. Oops. Hi. I'm Nathan C (they/them), and I started The Tech Glow Up as my love letter to the founders and innovators I've had the privilege of meeting throughout my career. The people who are building things that matter, quietly, with everything they have, often without nearly enough support or recognition. I saw a disconnect early...

For 25 years, Dr. David Buchanan called quality his hobby. In healthcare, you get paid for volume — not for keeping people healthy. Every hospital admission he prevented, every chronic condition he managed well, was essentially unpaid work. He did it anyway. Then he discovered global capitation, and everything changed. At Town Square Health, the company David co-founded after eight years as Chief ...

The same surgery. The same doctor. The same hospital. Same insurer, but a different insurance plan and a price that's three times higher. That's not a hypothetical. It's the daily reality of healthcare in 2026, and it's what Dr. Allison (Alli) Oakes, VP and Chief Research Officer at Trilliant Health, has spent her career trying to fix. Alli sat down with Nathan C Bowser live at Vive 2026 to talk t...

Everyone says AI in healthcare needs a "human in the loop." Fewer people can tell you what that actually means. This live Vive 2026 episode of The Tech Glow Up features two health IT veterans who are done waiting for theory to catch up with practice. Virginia Halsey, SVP of Product and Strategy at First Data Bank, has 35 years in health IT and a clear view of where medication workflows are failing...